Line items for tests you never had, a package price that quietly grew, medicines billed at several times the MRP, or discharge held up until you pay a bill you're disputing — a formal legal notice puts the exact charges and your demand on record.
Serve-ready notice from ₹299, or ₹799 and we post it by Registered Post A.D. — a lawyer charges ₹2,000–5,000 for the same letter.
One or two sentences in your own words. We match them against what each document is for and point you at the right one — nothing is sent anywhere, and nothing is saved.
This is the same checklist we show once you've bought the notice. Nothing here is a test you can fail: it tells you what to gather, not whether you're allowed to act.
Missing one of these does not stop you sending anything. It does mean this is the first thing you will be asked for, so it is the first thing worth chasing.
The bill, invoice or order confirmation for what you bought
It is what makes you a consumer of this particular transaction and names the seller you are complaining about. Without it, the first argument is about whether you bought it at all — and from whom.
If you don't have it: No paper bill? The order confirmation email, the app's order page, or the card or UPI statement line showing the payment all do the same job.
Proof of what is actually wrong — photographs, video, or the failed report
A deficiency has to be shown, not described. This is the difference between 'it does not work properly' and a defect a commission can see for itself.
If you don't have it: Photograph or film the fault now, while it exists — a phone video of the problem happening is worth more than a long written description later.
Not strictly required, and the difference between a demand that gets taken seriously and one that gets ignored is usually somewhere in here.
What you were promised — warranty, service terms, or the listing
The claim is the gap between what was promised and what you got, so the promise has to be on record. An advertised specification counts as much as a warranty card.
If you don't have it: The warranty card, the terms page, or a screenshot of the product listing or advertisement as it was when you bought.
The complaints you already made, and what they said back
It shows the seller had the chance to put it right and did not, which is what makes this notice a next step rather than a first move. A ticket or docket number is especially useful.
If you don't have it: The customer-care chat, the email thread, or the call log with the service-centre docket number.
Useful context. Skip any of these you do not have — none of them is worth delaying over.
Any repair, service or return attempt already made
Repeated failed repairs are themselves evidence of the deficiency, and they usually strengthen a demand for replacement or refund over yet another repair.
If you don't have it: Skip this if nobody has attempted a repair or a return.
Missing something? Send it anyway. Most people in a genuine dispute have less on paper than they should. The list is here so you know what to chase, not so you're told to wait.
The law gives you a window, not a wall. Here is what it actually says — never a date, because only you know when this started, and never a verdict on your case, because that is a lawyer's judgment, not this page's.
A consumer complaint must generally be filed within 2 years of the cause of action arising
Counted from: the cause of action arising — usually the purchase, or the day the service failed
If you think you're already past it: This window is two years, shorter than the three most people assume — but an old date is not a closed door. The commission can admit a later complaint where you show sufficient cause for the delay, and a problem that has continued may mean the cause of action arose later than the purchase itself.
Consumer Protection Act, 2019 §69(1) (two years from the date on which the cause of action arises); §69(2) (a later complaint may be admitted if the complainant satisfies the Commission there was sufficient cause for the delay)
Describe what happened
Tell us what happened, in plain words — the treatment or procedure, what was billed, what you believe was overcharged or never provided, and what the hospital has said. You confirm every detail before anything is final.
Preview your notice free
See the full serve-ready legal notice in your own name — the disputed charges and the refund or corrected bill you're demanding — before you pay.
Download, or let us post it
Download the serve-ready PDF for ₹299, or pay ₹799 and we send it by Registered Post A.D. and email you the tracking number.
We post it on Wednesday 2 September. Miss that date and we refund your ₹799 in full — guaranteed.
Is this the right document if what happened is medical negligence, not a billing mistake?
No — and it matters to get this right before you send anything. This notice is for a BILLING dispute: charges for services not rendered, an inflated package, a discharge held up over a disputed bill. If what you're describing is an injury, a wrong diagnosis, a botched procedure, or harm caused by the treatment itself, that is medical negligence — a different and more serious claim that needs an expert medical opinion and usually an advocate, sometimes urgently. Please see a lawyer for that rather than sending a billing notice; we would rather tell you that now than sell you the wrong document.
Can a hospital hold my discharge or my medical records over an unpaid, disputed bill?
This is contested and fact-specific enough that we won't assert a blanket rule — some High Courts have criticised hospitals for withholding a body or records over payment, while a hospital can generally still pursue you for a genuinely owed bill through the normal legal process. What the notice does is put your dispute of the specific charges on record with a deadline, which is the right first step regardless of how that question resolves; for an active discharge stand-off, treat this as urgent and get advocate input the same day.
What proof do I need to dispute a hospital bill?
The itemised bill (ask for one if you only got a total), your admission and discharge summary, any package quote or estimate you were given in writing, and prescriptions or reports for anything you're disputing as never provided. Upload what you have and confirm the facts before you pay.
What happens if the hospital doesn't respond?
The notice becomes part of your record for a free consumer complaint via the e-Jagriti portal (no filing fee for claims under ₹5 lakh), and for a network hospital, your health insurer's grievance process. We'll say so plainly rather than promise a refund we can't guarantee.
How is this different from hiring a lawyer?
You get the same serve-ready billing-dispute notice, addressed in your own name, at a fraction of the cost and in minutes rather than days. We're a document tool, not a law firm — for anything touching the quality of care or an injury, we'll tell you plainly to see a lawyer instead.
Free preview · from ₹299 · ready in minutes
What this costs, and what you get for it
Not ready to send anything yet? Read the free step-by-step guide first
Been sent a notice yourself? Check what it means, free — upload the notice, summons or letter that landed on you and find out what it says and whether it's genuine, in plain English, Tamil, Telugu or Hindi. Nothing to pay, and it's a separate job from sending one of your own.
Agreements.co.in is a document service, not a law firm — we don't give legal advice or guarantee outcomes. You send the notice in your own name and confirm every detail before you pay.